<h3 class="PlaygroundEditorTheme__h3" dir="ltr" style="text-align: start;">Icebreakers:</h3> Icebreaker needs to be created first from the WhatsApp Cloud API, and then we need to create bot replies from BotSailor for that Icebreaker. We can have multiple questions in the Icebreaker; each icebreaker item will require a different bot with the keyword used as an icebreaker question. Let’s see how to create icebreakers. <h4 class="PlaygroundEditorTheme__h4" dir="ltr" style="text-align: start;">Step1:</h4> From the WhatsApp cloud API, go to the Icebreaker options and click the “Edit” button. Then add Icebreaker questions and save it. We can have multiple questions on the Icebreaker. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708542088607.png?alt=media" alt="image.png" width="inherit" height="inherit"> <h4 class="PlaygroundEditorTheme__h4" dir="ltr" style="text-align: start;">Step2:</h4> Now, we need to create bots using the Icebreaker questions as keyword, so copy the whole questions to use as a keyword. Every question should have a different bot created. Put the whole question in the bot keyword field as a single keyword and set up replies for the bot. Not only a few replies, but a fully functional chatbot can also be implemented for the Icebreaker questions. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708542161010.png?alt=media" alt="image.png" width="inherit" height="inherit"> <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708542355137.png?alt=media" alt="image.png" width="inherit" height="inherit">

### ****Icebreakers:****

Icebreaker needs to be created first from the WhatsApp Cloud API, and then we need to create bot replies from BotSailor for that Icebreaker. We can have multiple questions in the Icebreaker; each icebreaker item will require a different bot with the keyword used as an icebreaker question.

Let’s see how to create icebreakers.

#### ****Step1:****

From the WhatsApp cloud API, go to the Icebreaker options and click the “Edit” button. Then add Icebreaker questions and save it. We can have multiple questions on the Icebreaker.

![image.png](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708542088607.png?alt=media)

#### ****Step2:****

Now, we need to create bots using the Icebreaker questions as keyword, so copy the whole questions to use as a keyword. Every question should have a different bot created.

Put the whole question in the bot keyword field as a single keyword and set up replies for the bot. Not only a few replies, but a fully functional chatbot can also be implemented for the Icebreaker questions.

![image.png](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708542161010.png?alt=media)

![image.png](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708542355137.png?alt=media)

Setup Icebreakers

Discover the process of building a chatbot for WhatsApp.

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