Wouldn't it be great if we could have our WhatsApp chatbot send a welcome message automatically when a subscriber enters the chat window, along with some prewritten questions for them to easily click on as an icebreaker, and a command bot for our WhatsApp chatbot? Botbiz has brought these new features to the WhatsApp chatbot: A welcome message, an Icebreaker, and commands A welcome message is delivered to subscribers as soon as they enter the chat window. Icebreaker helps subscribers easily start a conversation with the chatbot. And a command helps to do a particular task on the chat. In this blog, we will see how to set up and use them on the WhatsApp chatbot. First, let’s see how to create a Welcome message. <h3 class="PlaygroundEditorTheme__h3" dir="ltr" style="text-align: start;">Welcome Message:</h3> We need to follow a few steps to create and set up the Welcome message for the WhatsApp chatbot. <h4 class="PlaygroundEditorTheme__h4" dir="ltr" style="text-align: start;">Step1:</h4> <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Go to WhatsApp “Bot Manager” from the BotSailor’s dashboard.</li><li value="2" class="PlaygroundEditorTheme__listItem">Scroll down and click on the “Actions Button.”</li><li value="3" class="PlaygroundEditorTheme__listItem">Edit the “Get Started” to match your requirements. By default, there is a text message. You can edit the text and add more components to the bot reply, just like we create chatbots.</li></ol> <h4 class="PlaygroundEditorTheme__h4" dir="ltr" style="text-align: start;">Step2: (Turn on the Welcome message)</h4> After creating the Get Started message from BotSailor, we need to turn it on using the WhatsApp cloud API. To go to the WhatsApp cloud API and turn it on, follow the instructions given below. <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">From BotSailor’s Dashboard, go to “Connect Account” and then click on the 'Manage' button of the connected bot on BotSailor. Alternatively, simply click on the provided link to access the phone number settings page of the WhatsApp Cloud API. <a href="https://business.facebook.com/wa/manage/phone-numbers/" target="_blank" rel="noopener" class="PlaygroundEditorTheme__link">https://business.facebook.com/wa/manage/phone-numbers/</a></li><li value="2" class="PlaygroundEditorTheme__listItem">Click on the settings button.</li><li value="3" class="PlaygroundEditorTheme__listItem">Then select “Automation” and click on the “Turn on” button of the Welcome messages.</li></ol> <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708541489843.png?alt=media" alt="image.png" width="inherit" height="inherit"> <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708541567730.png?alt=media" alt="image.png" width="inherit" height="inherit"> <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708541621686.png?alt=media" alt="image.png" width="inherit" height="inherit"> That’s all. Now, whenever a subscriber enters the WhatsApp chatbot, this Welcome message will be sent automatically. A fully functional chatbot can be implemented for the Welcome message.

Wouldn't it be great if we could have our WhatsApp chatbot send a welcome message automatically when a subscriber enters the chat window, along with some prewritten questions for them to easily click on as an icebreaker, and a command bot for our WhatsApp chatbot?

Botbiz has brought these new features to the WhatsApp chatbot: A welcome message, an Icebreaker, and commands A welcome message is delivered to subscribers as soon as they enter the chat window. Icebreaker helps subscribers easily start a conversation with the chatbot. And a command helps to do a particular task on the chat.

In this blog, we will see how to set up and use them on the WhatsApp chatbot. First, let’s see how to create a Welcome message.

### ****Welcome Message:****

We need to follow a few steps to create and set up the Welcome message for the WhatsApp chatbot.

#### ****Step1:****

1. Go to WhatsApp “Bot Manager” from the BotSailor’s dashboard.
2. Scroll down and click on the “Actions Button.”
3. Edit the “Get Started” to match your requirements. By default, there is a text message. You can edit the text and add more components to the bot reply, just like we create chatbots.

#### ****Step2: (Turn on the Welcome message)****

After creating the Get Started message from BotSailor, we need to turn it on using the WhatsApp cloud API. To go to the WhatsApp cloud API and turn it on, follow the instructions given below.

1. From BotSailor’s Dashboard, go to “Connect Account” and then click on the 'Manage' button of the connected bot on BotSailor. Alternatively, simply click on the provided link to access the phone number settings page of the WhatsApp Cloud API.[https://business.facebook.com/wa/manage/phone-numbers/](https://business.facebook.com/wa/manage/phone-numbers/)
2. Click on the settings button.
3. Then select “Automation” and click on the “Turn on” button of the Welcome messages.

![image.png](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708541489843.png?alt=media)

![image.png](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708541567730.png?alt=media)

![image.png](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/45b410_image.1708541621686.png?alt=media)

That’s all. Now, whenever a subscriber enters the WhatsApp chatbot, this Welcome message will be sent automatically. A fully functional chatbot can be implemented for the Welcome message.

Hoe to setup Welcome Message?

Discover the process of building a chatbot for WhatsApp.

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